Rebelagency.be cares deeply about your privacy. We therefore only process data we need for (improving) our services and treat the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the Rebelagency.be website and the services accessed thereon. The effective date for the validity of these terms is 01/01/2020, with the publication of a new version, the validity of all previous versions expires. This privacy policy describes what data about you is collected by us, what this data is used for and with whom and under what conditions, if any, this data may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse, and what rights you have in relation to the personal data you provide to us.
If you have any questions about our privacy policy, please contact our privacy contact, you will find the contact details at the end of our privacy policy.
ON DATA PROCESSING
Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and to whom the data can be viewed.
WEBHOSTING
We have chosen Combell for our web hosting. Personal data that you make available to us for the purpose of our services are shared with this party. Combell has access to your data in order to provide us with (technical) support, they will never use your data for any other purpose. Based on the agreement we concluded with them, Combell is obliged to take appropriate security measures. These security measures consist of the application of SSL encryption and a strong password policy. Regular backups are made to prevent loss of data.
INVOICING AND ACCOUNTING
Yuki & Teamleader
For our record-keeping and accounting, we use the services of Yuki and Teamleader. We share your name, address and residence details and details relating to your order. This data is used to administer sales invoices. Your personal data is transmitted and stored securely, Yuki and Teamleader have taken the necessary technical and organisational measures to protect your data from loss and unauthorised use. Yuki and Teamleader are bound to confidentiality and will keep your data confidential. Yuki and Teamleader will not use your personal data for purposes other than those described above.
PURPOSE OF DATA PROCESSING
General purpose of processing
We use your data exclusively for the purpose of our services. That is, the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you - other than at your request - at a later time, we will ask you explicit permission to do so. Your data will not be shared with third parties other than to meet accounting and other administrative obligations. These third parties are all bound to confidentiality by virtue of the agreement between them and us or an oath or legal obligation.
Automatically collected data (Cookies)
Data automatically collected by our website are processed with the aim of further improving our services. These data (e.g. your IP address, web browser and operating system) are not personal data.
Google Analytics
Through our website, cookies are placed by the US company Google, as part of the “Analytics” service. We use this service to track and receive reports on how visitors use the website. This processor may be obliged under applicable laws and regulations to grant access to this data. We have not allowed Google to use the obtained analytics information for other Google services.
Purpose: track results of ads on Instagram, display related ads based on the products the visitor has shown interest in.
Purpose: track results of ads on Facebook, display related ads based on the products the visitor has shown interest in.
Third-party cookies
In case third-party software solutions use cookies, this is mentioned in this privacy statement.
COOPERATION IN TAX AND CRIMINAL INVESTIGATIONS
Where appropriate, we may be required by law to share your data in connection with government tax or criminal investigations. In such a case, we are forced to share your data, but we will oppose this within the possibilities provided by law.
RETENTION PERIODS
We keep your data for as long as you are our client. This means that we will keep your client profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also interpret this as a request to forget. In accordance with applicable administrative obligations, we must retain invoices containing your (personal) data, which we will therefore retain for as long as the applicable term runs. However, employees no longer have access to your client profile and documents we have produced in response to your instructions.
YOUR RIGHTS
Under applicable Belgian and European legislation, as a data subject you have certain rights in relation to personal data processed by or on behalf of us. We explain below what these rights are and how you can invoke them.
In principle, to prevent misuse, we will send copies and transcripts of your data only to your e-mail address already known to us. If you wish to receive the data at another e-mail address or by post, for example, we will ask you to identify yourself. We keep records of completed requests; in the case of forgetting requests, we administer anonymised data. You will receive all copies and transcripts of data in the machine-readable data format we use within our systems.
You have the right to complain to the Personal Data Authority at any time if you suspect that we are using your personal data in an inappropriate way.
Right of inspection
You always have the right to inspect the data we process (or have processed) that relate to your person or can be traced back to that person. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you, at the e-mail address known to us, a copy of all data with a list of the processors holding this data, indicating the category under which we have stored this data.
Right of rectification
You always have the right to have the data we process (or have processed) that relates to your person or can be traced back to you amended. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the data has been adjusted.
Right to restriction of processing
You always have the right to limit the data we process (or have processed) that relates to your person or can be traced to it. You can make a request to this effect to our privacy contact. You will then receive a response to your request within 30 days. If your request is granted, we will send you confirmation at the e-mail address known to us that the data will no longer be processed until you lift the restriction.
Right of transferability
You always have the right to have the data we process (or have processed), which relates to your person or can be traced back to you, carried out by another party. You can make a request to this effect to our privacy contact. You will then receive a response to your request within 30 days. If your request is granted, we will send you, at the e-mail address known to us, copies or transcripts of all data about you that we have processed or have processed on our behalf by other processors or third parties.
Right to object and other rights
You have the right to object, where appropriate, to the processing of your personal data by or on behalf of. If you object, we will immediately cease processing your personal data pending the resolution of your objection. If your objection is well-founded, we will make copies and/or copies of data that we process (or have processed) available to you and thereafter cease processing permanently. You also have the right not to be subjected to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe it does, please contact our privacy contact.
CHANGES TO THE PRIVACY POLICY
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects the way we process data already collected about you, we will notify you by e-mail.
CONTACT DETAILS:
Jordy Mouton
WeRebel BV
Kontichstraat 135
2650 Edegem
Belgium
info@rebelagency.be
Tel: +32(0)497/08.73.05
VAT: BE0738.887.008
